banner_Sigma_mit Streifen_980x91
ROHR2 German website ROHR2 French

SINETZ Program Hotline
SINETZ User support

 

Downloads

 

Feature lists

pdficon_r2_32

SINETZ/SINETZfluid

pdficon_r2_32

SINETZFW Feature list

pdficon_r2_32

SINETZ Tutorial

pdficon_r2_32

SINETZ Update Info

 

 

 

 

 

 Related Product Pages
buttonr2

SINETZ
buttonr2

SINETZ Interfaces
buttonr2

SINETZfluid
buttonr2

SINETZFW District Heating
buttonr2

SINETZ Demo Program
buttonr2

Calculation Examples

 

 

 

SINETZ Services
buttonr2

Maintenance and User support
buttonr2

Program Training

 

SINETZ FAQ

 

 

For product information and brochures please see our Download page
In case of questions concerning  our software products or engineering tasks please contact us by phone, fax or email

Questions concerning the use of the programs may be answered in several ways:

Current program releases

For the current program release please see here.
Registered users may contact us  if they did not receive the last update/service release

linkbutton1006_manuals
linkbutton1006_faq
linkbutton1006_support

- by the program manuals

by the Frequently Asked Question list
  SINETZ FAQ


Contact the User support Hotline by phone, fax or email (users with maintenenace contract only
 

Printed manuals and Online manuals

 

User support and Hotline numbers

All functions of the software are described in the printed user manual . After installation the program documents can be found  in the User Manual Directory Manual of each program in *.pdf Adobe Reader file format. Pdf-manuals may be accessed directly in the SINETZ menu Help Manuals. The installation of Adobe Reader is required to open the documents. Install Acrobat Reader from the program CD or get the newest version from the internet (www.adobe.com). The use of this program is free.

 

Software Support Telephone lines
Program users under valid maintenance contract  please use the Software Support hotline

++49 (0) 2303 332 33 44 Support in English
++49 (0) 2303 332 33 33 Support in German

support@rohr2.de

Advice on installation and application of the program (hotline-service) on workdays (Mondays to Fridays) from 9.00 - 16.00 (CET). ROHR2win additionally provides an email function, transmitting program data directly.

 

 

 

Support Holiday closings
 for 2010 / 2011

 

 

January 1, 2010
April 2 to 4 2010
Mai 1, 2010
May 13 2010
May 24, 2010
June 3, 2010
Okt 3, 2010
Dez 24 - 26 and 31, 2010
January 1, 2011