- by the program manuals

by the Frequently Asked Question list
  SINETZ FAQ

Contact the User support Hotline by phone, fax or email (users with maintenenace contract only
 

Manuals

User support and Hotline numbers

All functions of the software are described in the  user manual . After installation the program documents can be found  in the User Manual Directory Manual of each program in *.pdf Adobe Reader file format.

Software Support Telephone lines
Program users under valid maintenance contract  please use the Software Support hotline

++49 (0) 2303 332 33 44 Support in English
++49 (0) 2303 332 33 33 Support in German

support@rohr2.de

Advice on installation and application of the program (hotline-service) on workdays (Mondays to Fridays) from 9.00 - 16.00 (CET). ROHR2win additionally provides an email function, transmitting program data directly.

Support Holiday closings 2011 / 2012

Oct 3, 2011
Nov. 1, 2011
Dec 24 - 26 and 31, 2011
January 1, 2012
April 6 to 9, 2012
Mai 1, 2012
May 17, 2012
May 28, 2012
June 7, 2012
Oct 3, 2012

Downloads

Feature lists

SINETZ/SINETZfluid
SINETZfw

SINETZ Tutorial

SINETZ Update Info

 Related Product Pages

SINETZ

SINETZ Interfaces

SINETZfluid

SINETZFW District Heating

SINETZ Demo Program

Calculation Examples

SINETZ Services

Maintenance and User support

Program Training

SINETZ FAQ