SINETZ Support

For the download of product information and brochures please see our Download page.
In case of questions concerning our software products or engineering tasks please contact us by phone, fax or emai.

In case of questions regarding installation and application of our software products there are several information sources available:


SINETZ Logo

Software manuals

The program delivery includes program manuals in pdf format (German and English).
The manuals contain a detailed description of the software functions.
The manual files are accessible by the program or in the program directory.

For a listing of available manuals please refer to the installation instructions.

Download here:

SINETZ Installation manual   Installation and system requriements

SINETZ  license manual   Activation , license modifications

ROHR2/SINETZ board

The ROHR2 board is an information platform for ROHR2 and SINETZ users offering:
- The topics of the ROHR2 FAQ and SINETZ FAQ databases
- ROHR2/SINETZ support[ questions
- Directly posted user questions and articles.
- Questions regarding program handling
- General discussions around ROHR2 and SINETZ
- General discussions around stress analysis, stress codes and pressure loss claculation.

How to get an access to the ROHR2 board?
ROHR2/SINETZ users can access to the ROHR2 board after registration by:

  • the link to the ROHR2 board on this website
  • via login by the specified SINETZ function (see SINETZ manual for instructions)


Registration via website
For the registration to the ROHR2/SINETZ board please use the Registration command on www.rohr2.de/forum and follow the registration process.

User support/ hotline

For program users running a license under maitenance contract the user support via telephone and email is at you service:

Program system ROHR2 and SINETZ

+49 (0) 2303 332 33 44 Support in English     E-mail: support@rohr2.de
+49 (0) 2303 332 33 33 Support in German    E-mail: support@rohr2.de

Program system PROBAD

T.: +49 (0)2303 332 33-45
F: +49 (0)2303 332 33-50
support.probad@rohr2.de

SIGMA Ingenieurgesellschaft mbH
Bertha-von-Suttner-Allee 19
D-59423 Unna
Germany

Service time of the program support

The user support provides advice on installation and application of the program (hotline-service) on workdays (Mondays to Fridays) from 9.00 - 16.00 (Central European Time).

Program support closing dates:

Jan 01, 2018
Mar 30 - April 02, 2018
May 01, 2018
May 10, 2018
May 21, 2018
May 31, 2018
Oct 3, 2018
Nov 1, 2018
Dec 24 - 26, 2018
Dec 31, 2018